Terms & Conditions

1. Agreement to these terms

These Terms & Conditions ("Terms") form a legally binding agreement between you ("you", "User") and , a company incorporated under the Companies Act, 2013 with CIN and registered office at ("GAMYO", "we", "us").

By creating an account, downloading the app, or using any part of the GAMYO platform, you confirm that you have read, understood and accept these Terms and our Privacy Policy and User Guidelines, which are incorporated here by reference. If you do not agree, do not use GAMYO.

These Terms are published in accordance with Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and constitute an electronic record under the Information Technology Act, 2000. They do not require a physical or digital signature.

2. Definitions

• Platform — the GAMYO mobile applications (Android and iOS), the website at gamyo.app, and all associated features and services.
• Ride — a private journey listed by a Driver on the Platform in which one or more Passengers share the cost of travel.
• Driver — a User who lists a Ride and provides the vehicle.
• Passenger — a User who requests or is accepted onto a Ride.
• Content — any post, story, reel, live broadcast, comment, message, image, video, review, profile information or other material a User uploads, transmits or displays.
• Modules — the six functional areas of the Platform: Feed, Rides, Explore, Chat, Profile and SOS.

3. Who may use GAMYO

• You must be at least 18 years old and legally competent to contract under the Indian Contract Act, 1872.
• You must not be barred from using the Platform under any applicable law, and must not have been previously removed from GAMYO for a violation of these Terms.
• To list a Ride as a Driver you must additionally hold a valid driving licence and either own the vehicle or have the owner's express permission to use it, and the vehicle must carry valid registration, insurance and (where applicable) a valid pollution-under-control certificate.
• One person, one account. Accounts may not be shared, sold or transferred.

4. Your account

You are responsible for the accuracy of the information on your profile and for everything that happens under your account. Keep your login credentials confidential and tell us immediately at if you suspect unauthorised access.

You may set your profile to Private, in which case only approved followers can see your posts and profile. You may delete your account at any time from the app; deletion is handled as described in the Privacy Policy.

5. What GAMYO is — and is not

GAMYO is a technology platform and an intermediary as defined in section 2(1)(w) of the Information Technology Act, 2000. We provide software that allows travellers to find one another, communicate, discover places and share journeys.

GAMYO is not:

• a transport operator, taxi service, cab aggregator, tour operator or travel agency;
• the owner, lessee or operator of any vehicle listed on the Platform;
• the employer, principal or agent of any Driver or Passenger;
• a party to the arrangement between a Driver and a Passenger, which is a private contract between those two Users;
• a guarantor of the identity, character, licence status, vehicle condition, driving competence or conduct of any User.

Rides on GAMYO are private, non-commercial, cost-shared journeys. A Driver is recovering a share of the running cost of a journey they were already making. Drivers must not use the Platform to operate a vehicle for hire or reward, or to carry passengers in a manner that requires a permit under the Motor Vehicles Act, 1988 or any state rule made under it. Using GAMYO to run a commercial transport business is a material breach of these Terms.

6. Rides: how cost-sharing works

• A Driver posts a Ride with the route (from / to), date, time, vehicle type, number of seats, per-seat contribution, vehicle registration number and vehicle details, and optional notes.
• The per-seat contribution set by a Driver must not exceed a fair share of the actual running cost of that journey (fuel, tolls, and vehicle wear). It must not be set to generate profit.
• A Driver may approve each request manually, or enable auto-accept, in which case all requests are approved automatically. Enabling auto-accept is the Driver's decision and their responsibility.
• Accepting a request opens a chat thread between the Driver and the Passenger. Pickup point, timing and any changes are agreed directly between them.
• AI Ride Matcher and search rankings are conveniences that suggest possible matches. They are not endorsements, verifications or recommendations, and we do not guarantee the accuracy or suitability of any suggestion.

7. Driver responsibilities

If you list a Ride, you undertake that you will:

• hold a valid driving licence for the vehicle class and carry it on the journey;
• ensure the vehicle is roadworthy, registered, insured for the journey, and legally permitted to carry the number of occupants you have listed;
• list accurate vehicle registration number, model, seat count and route details, and update or cancel the listing promptly if anything changes;
• never drive under the influence of alcohol, drugs or any substance that impairs driving, and never while excessively fatigued;
• obey all traffic laws, speed limits and seat-belt and helmet requirements;
• not carry more Passengers than the vehicle is licensed to seat;
• treat Passengers with respect, take no detour or route change without their agreement, and never abandon a Passenger at an unsafe location;
• arrange your own insurance cover appropriate to carrying non-family occupants — GAMYO does not provide insurance of any kind.

8. Passenger responsibilities

• Verify the vehicle registration number shown on the Ride card against the vehicle in front of you before you get in. If it does not match, do not board, and report it to us.
• Be at the agreed pickup point on time, and cancel as early as possible if your plans change.
• Pay the agreed contribution as agreed with the Driver.
• Wear a seat belt or helmet as required, and follow reasonable instructions from the Driver relating to the safety of the vehicle.
• Do not carry any prohibited, illegal, hazardous or restricted item, and do not smoke, consume alcohol or use drugs in the vehicle without the Driver's consent and lawful permission.
• Treat the vehicle with care. You are responsible for damage you cause.

9. Payments, cancellations and refunds

Unless the Platform explicitly displays an in-app payment flow for your Ride, money is exchanged directly between Driver and Passenger and GAMYO neither collects, holds, processes nor refunds it. Any dispute about payment is between those Users.

Where GAMYO does introduce in-app payments, the applicable fees, payment terms, cancellation windows and refund rules will be displayed at the point of the transaction and will form part of these Terms for that transaction. Payments will be processed by a licensed third-party payment gateway under its own terms.

Repeated last-minute cancellations or no-shows by either party may result in reduced visibility, temporary restriction, or removal from the Platform.

10. Content you post

You own your Content. By posting it on GAMYO you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt (for format and display only), publish and distribute that Content solely for the purpose of operating, improving and promoting the Platform. This licence ends when you delete the Content, except for copies retained in backups for a limited period or where we are required by law to retain them, and except for Content that others have already shared or saved.

You confirm that you own or have the rights to everything you post, that it does not infringe anyone's intellectual property, privacy or publicity rights, and that any identifiable person in your Content has consented to appear.

We do not pre-screen Content. We may, but are not obliged to, review, restrict, remove or disable access to Content that we reasonably believe violates these Terms, the User Guidelines or applicable law.

11. Prohibited conduct

You must not, and must not allow anyone else to:

• post or transmit content that is obscene, paedophilic, defamatory, hateful, racially or ethnically objectionable, invasive of privacy, harmful to a child, or that incites violence or an offence;
• impersonate another person, misrepresent your identity or affiliation, or provide false vehicle or licence information;
• harass, stalk, threaten, intimidate or discriminate against any User, including on the basis of gender, caste, religion, region, disability or sexual orientation;
• use the Platform for commercial transport operations, unauthorised advertising, spam, multi-level marketing or the sale of any goods or services;
• use SOS, emergency alerts or emergency quick-dial numbers for anything other than a genuine emergency;
• track, follow or share the location of any person without their knowledge and consent;
• scrape, crawl, reverse-engineer, decompile, or attempt to gain unauthorised access to the Platform, its systems or another User's account;
• introduce malware, attempt to disrupt the service, or circumvent any security or rate limit;
• violate any law, or use the Platform to plan, facilitate or conceal an unlawful act.

12. Safety, SOS and location features

• Location accuracy depends on your device, GPS conditions and network coverage, and may be delayed or unavailable.
• You control who receives your location and for how long, and can revoke all location access at any time from the SOS screen.
• Emergency contacts you add are people you have chosen. Add them only with their knowledge, and make sure their numbers are correct.
• Vehicle numbers, profile details and reviews are supplied by Users. We may perform checks, but we do not warrant that any of this information is accurate or current.
• You remain responsible for your own safety. Use your judgement, tell someone where you are going, and do not travel with anyone you are not comfortable with.

13. Third-party services

Explore, maps, directions, venue information, hours, ratings and reviews are supplied by third-party mapping and place-data providers. Calls, app-store distribution, push notifications and (where applicable) payments involve third-party services governed by their own terms and privacy policies. We are not responsible for the accuracy, availability or conduct of any third-party service, and links to external sites are not endorsements.

14. Intellectual property

The GAMYO name, logo, app design, interface, source code, databases and all other material we provide are owned by or its licensors and are protected by Indian and international intellectual property law. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Platform for its intended purpose. You may not copy, modify, distribute, sell, lease or create derivative works from any part of it.

If you send us feedback or suggestions, we may use them without restriction or obligation to you.

15. Suspension and termination

We may restrict, suspend or terminate your access — with notice where reasonably practicable, and immediately where the situation involves safety, fraud, illegality or a legal requirement — if you breach these Terms or the User Guidelines, if your conduct puts other Users at risk, or if we are required to do so by law or a competent authority.

You may stop using GAMYO and delete your account at any time. Sections that by their nature should survive termination (including Content licence for already-shared Content, disclaimers, limitation of liability, indemnity and governing law) will survive.

16. Disclaimers

To the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, timely, secure or error-free, that any defect will be corrected, or that any Ride, User, venue or piece of information will meet your expectations.

We expressly disclaim responsibility for the acts and omissions of Users, including the conduct of any Driver or Passenger, the condition or legality of any vehicle, the accuracy of any listing or Content, and any dispute, loss, injury or damage arising out of a journey arranged through the Platform.

17. Limitation of liability

To the maximum extent permitted by law, GAMYO, its directors, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, punitive or exemplary loss, or for loss of profits, revenue, data, goodwill or opportunity, arising out of or in connection with your use of the Platform.

Where liability cannot be excluded, our total aggregate liability to you for all claims arising in any twelve-month period is limited to the greater of (a) the total amount of fees you actually paid to GAMYO in that period, or (b) ₹1,000.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our proven negligence, for fraud, or for anything else that cannot lawfully be limited.

18. Indemnity

You agree to indemnify and hold harmless GAMYO and its directors, officers and employees against any claim, demand, loss, liability, penalty or expense (including reasonable legal fees) arising from your Content, your use of the Platform, your breach of these Terms or applicable law, or your interaction with any other User.

19. Grievance redressal

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are:

We will acknowledge a complaint within 24 hours and resolve it within 15 days of receipt. Complaints about non-consensual intimate imagery or impersonation are actioned within 24 hours. To report a User, content or a safety incident quickly, use the in-app report option or write to .

20. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to the paragraph below, the courts at , will have exclusive jurisdiction over any dispute.

Before commencing proceedings, both parties agree to attempt to resolve the dispute in good faith within 30 days of written notice. Consumers retain all rights available to them under the Consumer Protection Act, 2019, including the right to approach the appropriate consumer forum.

21. Changes and contact

We may update these Terms as the product and the law change. Material changes will be notified in the app or by email at least 7 days before they take effect. Continuing to use GAMYO after that date means you accept the updated Terms. The version published at gamyo.app is always the operative one.

Questions about these Terms: · · ,